FAQ

I am the coordinator at my school and love what I see! I am interested in learning more about your services; what should I do? If you are a School Representative, please contact Justine on 0401247002 or buggalugsphoto@hotmail.com

I am a parent who is involved at my child’s school and would love to see Buggalugs photograph my child’s next school portraits. What should I do? If you are a parent who would love to have Buggalugs photograph your school’s portraits, we are more than happy to provide you with the necessary materials to bring to your next PTA meeting or submit to your child’s school coordinator. Please contact Justine on 0401247002 or buggalugsphoto@hotmail.com

My child is adorable, but are there any tips you have for helping them look great on picture day? The best thing you can do to ensure your child has a successful picture day is to make sure they get plenty of rest the night before and a healthy breakfast in the morning. When choosing the perfect outfit for your child’s school portrait, keep in mind that solid colors tend to photograph best. At Buggalugs we love color so don’t shy away from a fun bright accessory to add a pop of playful interest to your child’s portraits.

I’m having a bad day and want a refund. What is your refund policy? All of us at Buggalugs Photography hope that this will never be the case. However, if you are really unhappy let us know. We can’t refund your money but we can work with you if the issue is print quality. Contact us and we’ll help ya out.

I can’t wait to get my child’s school portraits! When can I expect them? Prints and packages will arrive to your child’s school approximately 4-5 weeks after your school’s photo day. They will come home in your child’s backpack so keep a close eye out!

I can’t believe it! I actually LOVE my child’s school portraits. Can I order more? Of course you can! But don’t delay. Reorder forms are provided along with a proof sheet in every pack. Reorder forms can be emailed, posted or send us a text which includes a screen shot of you order form.

My child missed school picture day. Can they still be photographed? No problem. We understand that some children get sick or are out of class for whatever reason. Just give us a call and we can work something out for you.

What if this page did not answer my question? All of your questions are important to us. If we did not answer your question, please feel free to give us a call on 0401247002 or drop us an email at buggalugsphoto@hotmail.com